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| N2ITIV |
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Posted: 7/23/2010 7:30 PM |
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Subject: Have not received ebook I paid for July 5 |
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New WomanSaver
Female Member
Age: 51
Total Posts: 7
tideway
United States
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Ditto - I too paid for the ebook, never received it and have written several times. The phone number listed on my Amex activity report for WomanSavers.com is disconnected.
What‘s up Steph?
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| N2ITIV |
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Posted: 7/24/2010 1:49 PM |
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Subject: Have not received ebook I paid for July 5 |
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New WomanSaver
Female Member
Age: 51
Total Posts: 7
tideway
United States
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I‘m lucky in that American Express will track them down and either credit me or get the ebook for me. The deal is I really wanted the ebook.
When I looked online to see if I could get it anywhere else; ClickBank said that the ebook was no longer available. Since this website says that the ebook will be available as a regular book soon; I‘m wondering if the publisher stopped allowing her to sell the now competing ebook.
I have written to Legal@WS.com, WS@WS.com and techsupport@WS.com. No word from anyone.
As I make progress; I‘ll keep you posted!
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| LittleMissWomansaver |
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Posted: 7/26/2010 10:33 AM |
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Subject: Have not received ebook I paid for July 5 |
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WomanSaver MoFo
Female Member
Age: 69
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Total Posts: 3788
San Jose
Costa Rica
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Please email techsupport@womansavers.com and they will handle your request within 24 hours.
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| LittleMissWomansaver |
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Posted: 7/26/2010 10:39 AM |
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Subject: Have not received ebook I paid for July 5 |
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WomanSaver MoFo
Female Member
Age: 69
Total Posts: 3788
San Jose
Costa Rica
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| N2ITIV wrote: | |
I‘m lucky in that American Express will track them down and either credit me or get the ebook for me. The deal is I really wanted the ebook.
When I looked online to see if I could get it anywhere else; ClickBank said that the ebook was no longer available. Since this website says that the ebook will be available as a regular book soon; I‘m wondering if the publisher stopped allowing her to sell the now competing ebook.
I have written to Legal@WS.com, WS@WS.com and techsupport@WS.com. No word from anyone.
As I make progress; I‘ll keep you posted!
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P.S. You don‘t have the correct email addresses. You must type out womansavers.com, not just "ws.com."
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| LittleMissWomansaver |
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Posted: 7/26/2010 10:39 AM |
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Subject: Have not received ebook I paid for July 5 |
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WomanSaver MoFo
Female Member
Age: 69
Total Posts: 3788
San Jose
Costa Rica
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| tibbyl wrote: | |
Did your credit card credit back the charge? As I stated earlier, Paypal stated that they cannot prove that I didn‘t receive an emailed file. I‘ve emailed womansavers@womansaver.com, which was the email address Paypal gave me. I have emailed tech support for womansavers.com. No response. I‘m very disappointed.
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The email address is womansavers@womansavers.com (both with an "s")
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| N2ITIV |
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Posted: 7/26/2010 11:02 AM |
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Subject: Have not received ebook I paid for July 5 |
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New WomanSaver
Female Member
Age: 51
Total Posts: 7
tideway
United States
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| LittleMissWomansaver wrote: |
| N2ITIV wrote: | | I‘m lucky in that American Express will track them down and either credit me or get the ebook for me. The deal is I really wanted the ebook.
When I looked online to see if I could get it anywhere else; ClickBank said that the ebook was no longer available. Since this website says that the ebook will be available as a regular book soon; I‘m wondering if the publisher stopped allowing her to sell the now competing ebook.
I have written to Legal@WS.com, WS@WS.com and techsupport@WS.com. No word from anyone.
As I make progress; I‘ll keep you posted! |
P.S. You don‘t have the correct email addresses. You must type out womansavers.com, not just "ws.com."
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I used the shorthand of WS.com for my forum comments only, but when I sent the various emails to techsupport@womansavers.com, legal@womansavers.com and womansavers.com over the past week plus; I fully spelled out each email address. In addition I just ‘copied‘ your suggested email address and resent to techsupport@womansavers.com. From my original request it has been well over 48 hours even when counting only regular business days. I‘ll give it another 48 hours before contacting Amex, as I really would like to get the ebook.
Thanks
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| N2ITIV |
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Posted: 7/27/2010 7:43 AM |
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Subject: Have not received ebook I paid for July 5 |
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New WomanSaver
Female Member
Age: 51
Total Posts: 7
tideway
United States
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Do share TechSupport .... I‘m still hanging without a response or book.
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| N2ITIV |
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Posted: 7/28/2010 11:15 AM |
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Subject: Have not received ebook I paid for July 5 |
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New WomanSaver
Female Member
Age: 51
Total Posts: 7
tideway
United States
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It has been 48 hours and no response from Tech Support. I double checked my junk mail just to be sure.
What do I have to do to get this resolved?
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| N2ITIV |
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Posted: 8/2/2010 3:07 PM |
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Subject: Have not received ebook I paid for July 5 |
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New WomanSaver
Female Member
Age: 51
Total Posts: 7
tideway
United States
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WomanSavers,
Rate-your-website ... poorest of poor customer service.
I have yet to receive your Sex, Lies and the Internet ebook that I ordered on 7/16/2010 Transaction ID: 34526746. Nor have I received a reply to any of my emails to techsupport over the past couple of weeks. (FYI - I have diligently checked both my inbox and junk mail.)
What confuses me more, is how another site member got the same issue resolved, but I can‘t.
Thus my lawyer Bill Williams is sending me documentation to sign for him to proceed and ensure I receive the ebook I paid for. Please use case#1660695 for future correspondence after he communicates with you.
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| N2ITIV |
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Posted: 8/3/2010 2:51 PM |
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Subject: Have not received ebook I paid for July 5 |
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New WomanSaver
Female Member
Age: 51
Total Posts: 7
tideway
United States
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Stephany - thanks so much for speaking with me directly. I very much look forward to reading and learning from your book. I‘ll let you know if I have any continued problems receiving it.
:)
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